Shipping policy

SHIPPING & FULFILLMENT POLICY

Thank you for supporting the Libertarian Party of Maine! We manage our merchandise operations using a combination of local committee inventory and custom on-demand fulfillment to ensure high-quality gear for our supporters.

SECTION 1 - SHIPPING DESTINATIONS & COMPLIANCE
In strict compliance with campaign finance regulations, we only ship orders to physical addresses within the domestic United States. We are unable to process, fulfill, or mail packages to international destinations or foreign territories.

SECTION 2 - ORDER PROCESSING & FULFILLMENT TIMELINES
Because our merchandise is housed and processed in two separate locations, your order may ship in multiple packages with different timelines:
• Items Shipped From Our Maine Inventory: Products such as pre-printed stickers, pins, and custom local gear are packed by our volunteer committee team at home. Please allow up to 3 business days for our team to safely pack and label your package before it is handed over to the United States Postal Service (USPS).
• On-Demand Custom Apparel: Items printed custom for you (such as custom T-shirts and sweatshirts) are fulfilled automatically via our production partner, Printful. Printing and manufacturing typically take 2–5 business days before the package leaves the printing facility.

SECTION 3 - DELIVERY ESTIMATES & REAL-TIME TRACKING
• Home Inventory Shipments: To afford our volunteer team absolute scheduling flexibility, we do not display or guarantee exact delivery arrival dates at checkout. Standard USPS transit times apply once the package leaves our facility.
• On-Demand (Printful) Shipments: Estimated arrival windows are dynamically calculated and displayed on your checkout screen based on live factory production queues.
• Tracking Numbers: The moment any package from your order is shipped, an automated confirmation email containing a clickable tracking link will be sent to your inbox. You can use this link or the Shop App to follow your delivery.

SECTION 4 - LOST, STOLEN, OR DAMAGED PACKAGES
If your tracking link shows your package was delivered but you have not received it, or if your items arrive damaged during transit, please contact our merchandise management desk at marketing@lpme.org with your order number so our team can immediately assist you with a replacement.